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Account locked !?!?

Hi there..

I suddently can NOT play any games on lichess.org anymore.

I can only solve puzzles but not join or create games ? Nothing happens if I try ?
I have been playing 2000+ games and then suddently blockes ? Bugged ?
Im still using same laptop with windows 10 and no effect with changing browser from Chrome/Egde/Firefox ?

Hope to hear a solution.

BR

Biff71 (account name)
No problem with my internet connection.
I can play games normally on my old laptop using windows vista and chrome on same Wifi !?!? Any other solutions ?
BR
Biff71...
Your account is not locked in any way.

This sounds like a problem with websockets on your computer, games require them while puzzles don't. Go to this page and post your result id if it says there is any issues http://websocketstest.com/
Ive been having many issues with being unable to click ''new game'' after canceling a game or finishing one. I can join existing games in the queue however. Im been using both firefox and chrome and switching between then when the issue occurs...quite annoying
#5 That says that websockets actually do work, but only when secured; something is interfering with the connection. If it works on other computers on that network it's a problem with the computer software/configuration.

If it's a work computer, it might be connected to a VPN tunnel and thereby a proxy/firewall (your testresult said no HTTP Proxy, not sure how reliably it is). These can unpurposely destroy websockets by just being shitty. If you disconnect from the VPN you still might need to change proxy settings, but if you don't restore then you may not have internet at work anymore.

Otherwise you might have some software firewall/antivirus installed that's doing it, or even virus/adware...

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