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I enter the 'head' icon rto activate voice, vut it returns 'no permission'. How do I get permission?

How d I turn off blindfold mode?

Thank you. How do I turn off blind mode?

Also ,I am penalized when this happens several times

I challenge, my opponent responds, the opening board is sent, the clock starts, but the board has no pieces. In 12 seconds the game is aborted.